If you are not 100% satisfied with our product, for any reason, simply return the unused portion in its original shipping box (or any old box) and we will issue a full refund of the purchase price. Please include your name, contact information, order number and order date.
Return Shipping Address:
1640 Darke Lane
Kearneysville, WV 25430
Shipping is free. Leather Honey is hand-bottled, carefully packaged in recycled (and recyclable) paper and boxes, and shipped from Kearneysville, West Virginia.
Most orders are shipped via USPS; orders of gallons or half-gallons may be shipped via UPS if we determine it is more cost-effective, depending on location. Please email us if you are concerned about whether you will be able to receive your order to a post office box.
If the bottle arrives damaged or leaking (which rarely happens), just let us know and we will ship you a new one.
Currently, we only ship Leather Honey orders on our website within the United States. However, Leather Honey products are available on Amazon.com to ship to over 75 countries. To find out if Amazon ships Leather Honey to your country, search Leather Honey on Amazon.com when logged in to your account or follow these instructions from Amazon.
We also have retailers in several international locations — you can find a list of them and their websites and contact information on our Store Locator page. For more information, please visit our International Shipping Policy page.
Leather Honey guarantees that we do not share information about our customers with anyone. We do collect email addresses so that we can keep our customers informed of specials and other Leather Honey news through periodic newsletters. You will always have the option to remove yourself from our mailing list.
We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the website. These cookies help us increase the website’s effectiveness for our visitors. These cookies are set and read by Google. To learn more and/or opt out of Google tracking, please visit this page. We use AdWords remarketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page.